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Washington Resident Portal Challenge

Washington Technology Solutions (WaTech) invites visionaries with a passion to improve how the public engages with their government, to submit proposals to develop a roadmap which defines the vision and direction for a transformative resident experience in government. 
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About the Challenge

The state of Washington is committed to a connected government vision to transform how the public engages with their government. This vision includes a resident portal which will provide frictionless, equitable access to state services.

Innovative teams are invited to develop a roadmap that provides platform, functionality, data, architecture, cost and agency digital service integration recommendations.

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The Process

Here are key steps to participating in the Washington Resident Portal Challenge. Email us with questions. 
Step 1

Register

To be eligible to apply, register for the Washington Resident Portal Challenge no later than 5:00 PM Pacific on Thursday, May 9, 2024.

Step 2

Apply

Individuals, teams, and organizations that meet the eligibility criteria are welcome to submit applications. Apply no later than 5:00 PM Pacific on Tuesday, May 21, 2024.

Step 3

Evaluation

Each valid application receives scores and comments from five Evaluation Panel judges, using a scoring rubric with four criteria: feasible, collaborative, innovative, and inclusive. All scores are normalized to ensure fairness.

Step 4

Selection

The Selection Committee will choose one winner who will receive a contract of up to $550,000. The winner will work with the state of Washington team to develop the roadmap over the course of three months, beginning in July of 2024.

Step 1
Register

To be eligible to apply, register for the Washington Resident Portal Challenge no later than 5:00 PM Pacific on Thursday, May 9, 2024.

Step 2
Apply

Individuals, teams, and organizations that meet the eligibility criteria are welcome to submit applications. Apply no later than 5:00 PM Pacific on Tuesday, May 21, 2024.

Step 3
Evaluation

Each valid application receives scores and comments from five Evaluation Panel judges, using a scoring rubric with four criteria: feasible, collaborative, innovative, and inclusive. All scores are normalized to ensure fairness.

Step 4
Selection

The Selection Committee will choose one winner who will receive a contract of up to $550,000. The winner will work with the state of Washington team to develop the roadmap over the course of three months, beginning in July of 2024.

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Questions & Answers

Get answers to frequently asked questions. View the full list of FAQs or email us.

In April 2024, the state of Washington, and Washington Technology Solutions (WaTech) as the lead agency, launched the Washington Resident Portal Challenge to invite visionaries with a passion to improve how the public engages with their government, to submit proposals to develop a roadmap which defines the vision and direction for an unprecedented Washington State resident experience.  

WaTech will award one winner up to $550,000 to develop the roadmap over the course of three months, beginning in July 2024.

WaTech welcomes applications from individuals, teams, and organizations or entities that have a recognized legal existence and structure under applicable law (State, Federal or Country) and that are in good standing in the jurisdiction under which they are organized with the following restrictions: 

  • Individuals must be U.S. citizens or permanent residents of the United States and be 18 years of age or older.  
  • Organizations must be an entity incorporated in and maintaining a primary place of business in the United States. 
  • Teams must be comprised of otherwise eligible individuals or organizations and led by a U.S. Citizen or permanent resident of the United States who is 18 years of age or older.  

While individuals/entities outside of the US are not eligible to apply as Lead Participant, they may serve as part of the team on an application. Eligible Lead Participants are welcome to collaborate with nonprofit organizations, companies, foundations, schools, colleges and universities, government agencies, individuals, and other entities to develop the solution. Refer to the Rules for a complete set of eligibility requirements.

Please review the application to better understand the submission requirements and the Guidelines & Resources to learn about the portal project, as well as the scoring rubric to learn more about what constitutes a strong application. To participate in the Washington Resident Portal Challenge, you must first register no later than 5:00 PM Pacific on Thursday, May 9, 2024. Registration is a simple two-step process. First, create a username and password, then check your email inbox to confirm your registration. Next, complete the online registration form. Once you are registered, applications are due no later than 5:00 PM Pacific on Tuesday, May 21, 2024.

Once the submission deadline passes, the Washington Resident Portal Challenge team will perform an administrative review to confirm each submission meets the rules and submission requirements before advancing to Evaluation Panel Review. All reviewers will use the scoring rubric. 

The Selection Committee will review top-scoring submissions and request additional information as needed to select one winner based on the Evaluation Panel’s recommended rank order. The Selection Committee will make the final determination of the winner who will receive up to $550,000 to develop the roadmap.  

No, the winner for the roadmap is not precluded from bidding on any future opportunities related to the portal.

Innovative teams are invited to develop a roadmap that provides platform, functionality, data, architecture, cost and agency digital service integration recommendations. The roadmap will enable the state, in a follow-up phase, to procure a platform and develop the portal foundation and the initial set of service integrations. The components of the roadmap, as well as the core principles of the resident portal, can be found under Guidelines & Resources. Please note: This challenge is focused on creating a roadmap for the resident portal and is not for building the portal itself.

Within thirty (30) days of being identified as an Apparently Successful Vendor (ASV), Vendor must be licensed to conduct business in Washington State, including registering with the Washington State Department of Revenue. The Vendor must collect and report all applicable taxes. The Vendor must submit Vendor’s Unified Business Identification (UBI) number within 30 days of being identified as the ASV. For additional information, review the Rules.